Tacit Knowledge, is a bit challenging to define. Indeed, it is often described as knowledge and skills that are difficult to put into words or expressed at all.

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Now you too can adjust the trabat to a marketable condition. This is Jopi idea. Own information even 30 years guarantee how to install or maintain the equipment. There are a lot of industrial
equipment that is over 30 years old and in production so know-how and documentation can be transferred with the help of our application

Excerpt from research on equipment used in industry where Jopi Saas web service can help in sharing tacit information

It can be seen from this figure that, for example, the lifespan of computers in industry is about three years and events such as machine crashes occur occasionally and the average lifespan of an industrial machine is somewhere between 30 years and 60 years. To date, the installation and repair documents have been in paper form and tacit knowledge on the part of the installers.

Life span

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The advantage is when the installation documents are in the Jopi SaaS web
service so the risk of data loss is much lower even forever.


The meaning of tacit knowledge and its identification is somewhat vague, for if its significance is not known and has not been recognized it is difficult to share, develop or take advantage of.

The problem is often that employees do not recognize or recognize their own knowledge. The employee must also distinguish from theoretical knowledge what is experiential knowledge.

Experiential knowledge needs to be made visible and shared also to others, to the extent that it can be concretely recorded. It is not appropriate to open the whole path of experience.

When tacit knowledge is brought to light, management needs to think about what it is tacit information that is relevant and critical to the organization’s operations. Critical tacit knowledge is
the knowledge without which an organization’s operations are compromised. It is the specific skills and knowledge that the employee has. This is why it needs to be identified those areas of expertise and knowledge that are limited to one or a few people depends on. In addition, we need to think about what skills will be needed in the future.

When reviewing critical knowledge, important issues for the organization include:

information contained in a particular profession

who knows what how things are handled

who knows best a particular job

information on the history of the company

customer knowledge

country business practices information on how the team is assembled how to approach the problem.

Jopi the SaaS web service helps to transfer tacit information through images, videos and collected documents in different destinations and in different countries and in every possible and impossible language. Transmitting tacit information with Jopi is not location-based and time-bound, and when produced correctly, information is available almost forever.

The organization must collect information at all times in order to be able to maintain its level of competence sufficiently high compared to competitors. Information comes from inside and outside the organization. Not only can the information collected be stored, but it must also be
processed, either in people’s minds or in information systems.

What makes it particularly critical is if the know-how has been relying on only one person and the skills and knowledge have not been documented fade in time.

Jopi a SaaS web service reduces this tacit loss of information and the company can continue at an almost normal level once the information is easily accessed by our web service. There are many such cases where a person has performed a task in an organization that has not been identified as critical. In many cases, the documents are also old data containing information
during installation that has changed such as the telecom side of the cabling change. It is difficult to find altered cable images among old cables with the help of an old documentary.

Troubleshooting process example using different IT devices and different sized screens

The troubleshooting process when using different IT devices and using the same SaaS service, for example so that the error logging takes place from the foreman's pad (Display e.g. 10 inch
an older expert (PC Display e.g. 20 inches) can be an expert (a pensioner who takes an hour of this from home). Attaches the necessary documents and instructions to the necessary work on the PC Display - The young installer goes to fix the fault using the documents and instructions.
Puts time records using a mobile phone (5 inch screen) - This information goes back to the foreman who checks the work and approves it using a pad device (10 inch screen)